Driver Update For Speedstream 4100b
I have an AT&T Speedstream 4100 DSL Modem, the phone line that hooks up to this works, I used my phone to be sure. It has the solid green DSL light, but the in.
Where in your post did you state that you called AT&T? Where in your post did you acknowledge that you read and heeded the big red Note that says: Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Your OS, PC make and model, wired or wireless?
Last time you tried a System Restore. Where in your post did you tell us what AT&T told you? Did they do a cursory line test or did they visit and do a noise mitigation and power level test at the SNI? Before you jump on me, consider that you told us nothing about your system or test results. Fill in some blanks and we'll try to help.
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And, BTW, it's spelled you're, not your. First of all thanks for the tip on your vs you're (you are) I get it actually, was simply taking a shortcut, I know the difference. Speaking knowing things I guess I should be nice now that you are willing to help and I'll let you in on a little secret; Woah, is actually spelled Whoa! Where in your post did you state that you called AT&T?
I did'nt, and didnt realize that somebody would assume that I didnt do that yet. My fault, but you posted a comment to simply point that out? What a waste of time. I did call them, they said it seems like outside trouble but when I called back again they said the the line was a poor connection but no reason not to connect, I think its always been a poor connection but always works.
Where in your post did you acknowledge that you read and heeded the big red Note that says: Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. I didnt realize there were so many rules, sorry! Your OS, PC make and model, wired or wireless? Last time you tried a System Restore. Vista, Dell Desktop-don't know the model, wired. Never tried a restore, the computer is less than a month old.
It worked one night and then couldnt connect the next day and that next day it seemed like the computer was possessed with something that made explorer pop open in new screens forever until i stop it. The statement by AT&T, 'they said the the line was a poor connection but no reason not to connect' is BS. I taught xDSL for many years, from its inception, to all the RBOCs and I know how xDSL works. The connection must be pristine. Demand they make a visit and test it from your SNI (Subscriber Network Interface). 'something that made explorer pop open in new screens forever' sounds like malware or spyware.
Do you have an active AV program and anti-spyware running? If not, go to my site below and scroll down to the Anti-Parasite Suite. Good information and free software. Wayne (IBM freak - 7) There are 10 types of people who understand binary; those that do and those that don't. I have deleted a post by 'jacobshome'.
He included an email link and advertising his own web site as a competing service. Such contravenes Forum Policy. However, his post also included details which may or may not be useful, so I have copied that below; 'Did ATT asked you to do a modem reset?
Most of the time it will help you to get back the 'internet' light on the modem. There should be a small (probably red) button behind the modem and pressing and holding it down for 3-5 seconds will reset your modem to factory setting.
Once to modem is reset, you need to access the modem gui interface using the modem (gateway) address for eg. Then you need to input your ATT username and password. In most cases this will help you to restore the connection issue. Regarding popup/multiple ie explorer opening, it seems to be malware/virus as others already stated' Mark. Explaination of the lights on the Speedstream 4100/4100b DSL modem (#13944) The lights on the front of the modem will indicate the status of the modem and its connection state. Note:This information also applies to the 5100b DSL modem.
The 5100b and the 4100/4100b modems look different but the operation of all are identical. Whenever the modem is first turned on it performs a Power On Self Test, 4 of the lights will glow green for about 10 seconds.?The Power light will flash red during POST when POST completes successfully the Power light glows steady green.?The Ethernet light will glow steady green when the modem detects a successful link to a computer or router ethernet port.?The DSL light indicates the status of ADSL sync. When the modem is synchronized with the ADSL line card at the other end of the circuit/loop. The DSL light will be steady green. It may take up to 70 seconds for the modem to synchronize. When the DSL light is flashing red the modem cannot detect a ADSL sync signal, if its flashing green the modem is trying to synchronize.?The Internet light will glow steady green when a successful PPPoE session is initiated by the modem.
It will flash green while initiating a PPPoE session, flash red on failure. Unlit when modem has given up or isn't configured to initiate the PPPoE session?The Activity light glows when the modem is sending and/or receiving data on the lan and wan. It will vary between very slow to fast flashing and steady green to indicate lan/wan traffic. The table below is a key for the lights on the front panel of the SpeedStream 5100b and 4100 DSL modem after the initial power up. Modem Light state Unlit Flashing Red Flashing Green Steady Green Power Light Modem is not getting power Modem has failed POST Not Applicable Power is on Ethernet No Ethernet link detected Not Applicable Problem with ethernet port or cable Modem has detected a successful link to a PC or router DSL Not Applicable ADSL sync signal is not detected Modem is trying to synchronize. Modem has ADSL sync and is ready for PPPoE session traffic Internet Modem has given up or isn't configured to initiate the PPPoE session PPPoE initiation has failed or PPPoE has been terminated. Initiating a PPPoE session to Internet Modem is ready for Internet traffic Activity Not Applicable Not Applicable Normal DSL traffic flow Steady traffic flow The SpeedStream 5100b/4100/4100b modems have integrated PPPoE client software and a corresponding Internet light on the front panel to indicate whether your modem has established a PPPoE connection to AT&T Yahoo HSI, when the modem is configured to initiate the PPPoE session.
If all the other lights are functioning according to the above specs and only the internet light is not coming on then you either have a software problem on the isp side or a bad modem.
I have a 5 year old speedstream 4100 dsl modem and I hooked it up to a new computer that I just purchased. I thought something was wrong with the new computer because internet is extremely slow (.32Mbps download) but someone told me it might be that the modem is too old to deliver anymore. The question is: Do modems get too old and is 5 years the life of a modem? Do you think the new computer zapped the life out of the existing modem and do I now have to get a new one or is there a fix out there for something like this? Thanks in advance for your answers.